Managed Services
It used to be when someone's computer was down, everyone shrugged and life
went on as usual. Now, everything revolves around this important
tool for data and information. Our goal is to proactively manage
your hardware and software to help avoid downtime whenever possible.
Server Maintenance & Monitoring
IMARK's proprietary monitoring programs monitor your servers
24x7x365 to ensure that your servers are functioning properly. Components
are monitored to ensure that issues are discovered and dealt with before
they cause an outage. We also automatically update your servers with the
latest approved patches.
PC & Server Maintenance
We work to see that your personal computers are always up-to-date with the
latest Microsoft patches, your antivirus and antispyware software are
current and running, and your hard drive is optimized. In addition, we
work to maintain an inventory of your PCs, their configuration, and the
software running on them. We can troubleshoot hardware problems down
to motherboard level, and many clients have had us build new servers from
scratch. New parts in and it's back to full function!IT Audits
Sometime you just need to know where you stand as far as hardware,
software and vulnerabilities. Other times you need to prepare for a
transition of some kind. Either way, an IT audit is an excellent way
to document your network and capabilities and create a transitional
document that anyone in the IT filed can pick up and begin assisting you
with your IT support. Paper documents are delivered and archive file
are kept with 100% security stored offline to the Internet.
Network Attached Storage
We have extensive experience in several of the new Linux-based NAS
solutions, like Cloud Station from Synology and the mirrored & raid
5 products from Buffalo and Netgear. We can even set
LDAP for permissions so your domain controller can be used for access
levels. With these products you can easily sync files across
platforms and operating systems.
Managed Backups
The backup of your data is one of the most critical items in the operation
of your business in order to ensure that you can successfully recover from
a system failure or disaster. We oversee your backups with a suitable
backup strategy and manually follow-up to see that backups are processing
correctly.
Firewall
We can administer your firewall and we are experienced with Cisco,
Sonicwall, Juniper and a host of others. We let you in and keep
the bad guys out.
Email Filtering
Email spam is one of the largest nuisances facing employees in the
workplace today. In addition, most viruses are transported via email
causing even greater disruptions to your operations. We use the Google
Postini service to scan all incoming email for both spam and viruses while
quarantining problem emails on an individual user basis so they can be
managed by each employee. In addition, Postini includes the storing and
spooling of your email in the event of an email server outage which
guarantees that your company will never miss an email again.
Web Site & Email Hosting
For clients that need basic hosting of their web site and email, IMARK
provides and manages these services from our data center. Depending
on your needs, we can provide hosting on a Windows platform and support
various add-on components including databases and content management.
Microsoft Exchange Hosting
IMARK is happy to provide the infrastructure required to run Microsoft
Exchange so your company does not have to worry about hardware, licenses,
set-up, monitoring, or maintenance.
VOIP
IMARK has extensive experience in providing and managing VOIP servers
and fixtures. We know intimately all the approaches to get the best
value for your phone system dollar. |